If you're seeing a “Cannot Connect To Addin Object” error when trying use FactoryTalk View Studio, it's likely that a recent Microsoft Windows 10, 8, or 7 patch is the cause.
And while you could remove the offending patch, it's better to install the fix from Microsoft, and that's what I'll show you how to do in today's article.
Step 01) The first step is to find which version of Windows you have, as well as which Windows updates are installed.
NOTE: If you need help with either, see my previous article HERE.
Step 02) Next, look up your version of Windows in Rockwell's free Tech Note HERE.
Based on my build of Windows 10, I'm going to need update KB4058258 which I can access by clicking on the helpful link shown above. Step 03)
Step 04) That link will take me to the Microsoft page for the update as shown below:
Now scroll to the bottom of the page and click on the link to download the update from the Microsoft Update Catalog: Step 05)
NOTE: This assumes you don't want to install all pending Windows updates by running Windows update on your PC, as doing so would likely include the required update.
Step 06) If prompted, click on Install:
If prompted, click on Yes: Step 07)
Now select the version which matches your operating system from the list: Step 08)
Then select “Add to Basket” Step 09)
Step 10) Now select Download:
And select a location to download the patch to: Step 11)
And click on Continue: Step 12)
Once done, click on close: Step 13)
Then find the file you just downloaded, and run it: Step 14)
Select Yes to install the update: Step 15)
Once the update installs, restart your PC: Step 16)
After your PC reboots, you can check the “installed update history” again to insure the patch was installed: Step 17)
Now with the patch installed, you should be able to use FactoryTalk View Studio without the “cannot connect to addin object” errors: Step 18)
If you'd like to watch a video of the above procedure, check out Episode 27 of The Automation Minute Season 4, below:
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