Get free Tech Support and Training Courses:

Since launching my own business, I've received many requests for free email, phone, and in person technical support.

I've also had quite a few request for free or low cost vouchers for my training courses.

So in today's article entitled “Free,” I list the top free resources available:

Free Tech Support:

As an automation consultant I offer free consulting via my website,

If you have a technical question, just find an existing article on a related topic and post your question as a comment.

Then if I or another reader knows the answer you'll often get a response within a day or two.

What about free email, phone, and live consulting?

I currently do not offer free consulting via email, phone, or in-person.

I do offer paid consulting services at a rate of $100 per hour, and you can find out more about the services I'm currently offering at

NOTE: Rockwell does offer some free support services, and last time I checked they included:

  • Free telephone tech support on Component devices including the Micro800, as well as on Software Activations
  • Free online tech support via chat on Component devices including the Micro800, as well as on Software Activations at
  • Thousands of free Tech Notes in their knowledgebase at
  • Free user to user support forums at
  • And many Rockwell distributors also offer their customers free phone and in-person support as well

Free and Discounted Training Courses:

As an automation trainer I offer free and discounted training courses on my website,

And while not all of my courses are offered for free, many are listed at discounted rates.

I do also offer custom online paid training services at a rate of $100 per hour, and you can find out more about the training services I currently offer at

NOTE: Rockwell does offer some free training courses, and last time I checked they included:

  • Local Rockwell “on tour” courses
  • Regional Rockwell Automation on the Move trade shows
  • Annual Automation Fair
  • Note: Most of the training documents from the above sessions can be downloaded for free from
  • Note: Many Rockwell distributors also offer free and low cost training to their customers.


Shawn Tierney
Automation Instructor and Blogger

Have a question or comment on this article? Join our community to take part in the discussion! You'll also find all of my courses at



  1. Hello Shawn,
    I am a retired electrical engineer. I can build you a power substation, but know nothing about PLC’s. I want to learn. I am doing some part-time work that involves loading programs fro SD cards to A/B compact plc and PanelVeiw 700. I saw the course on basic PLC training, but was unable to find the format of training. Is this a class room video on real time or do you send videos that I can watch and review ( I’m in my 60’s and have to play a second time to understand sometimes-lol) or something different? I plant to take all of your courses.
    Thanks in advance,
    Bruce Ellis

    • Bruce,

      Thanks for your patience! If you have any more questions or problems at all please don’t hesitate to drop me another email!


      Shawn Tierney

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