PanelView Plus 6 Compact, 7 Standard Error: Device not recognized or Terminal can’t run this application

Reader Question:

I have a PanelView Plus 7 400 and FactoryTalk View Studio 8.0, but cannot download my project to the PanelView Plus? I’ve also tried using a USB Flash Drive to transfer the program too, but the PanelView Plus 7 won’t run it?

Insight’s Answer:

Just a quick note that I’ve changed the name of this series from “Insight’s Inbox” to “Reader’s Questions” to encourage those readers with questions to post them as replies to related blog posts.

I’d also like to ask readers to only use our business contact form and email address for providing news tips, guest posts, and other business purposes, and not for submitting tech support questions. Thanks!

I’ve had the exact same issue!

Even though View Studio 8.0 does list the PanelView Plus 7 400, I also could not find way to get the PVP7 400 to run my .MER

When you try to download the .MER using the transfer utility, the PVP7 is not a recognized device.

And when you try to run the .MER after transferring it to the PVP7 using a memory stick, you get the following error on the PVP7:

“This terminal can only run HMI applications (MERs) designed for PanelView Plus Compact or PanelView Plus 7 standard terminals. Please load an appropriate HMI application (MER)”

PVP7-Error

This happens even though View Studio 8.0 clearly shows the PanelView Plus 7 listed as an available terminal:

PVP7-List-Pre-Patch

To correct this issue, you need to download and install the latest View Studio Patch Roll-up, which you can get from the below link:

UPDATE: December 2020 – Rockwell did not update the above link, but I was able to find the new link below:

After applying this patch, you will see an updated list of terminals to select from in View Studio:

PVP7-List-Post-Patch

Your PanelView Plus 7 will also now show up correctly in RSLinx Enterprise, and your newly created 8.0 MER Runtime File will run on your PanelView Plus 7.

PVP7-Standard-In-RSLinx-Pos

Hope this helps!

Have your own question? Please feel free to post it as a comment on a related post here at TheAutomationBlog.com, and if we know the answer we’ll post it as a reply to your comment!

Until next time, Peace ✌️ 

If you enjoy this episode please give it a Like, and consider Sharing as this is the best way for us to find new guests to come on the show.

Shawn M Tierney
Technology Enthusiast & Content Creator

Eliminate commercials and gain access to my weekly full length hands-on, news, and Q&A sessions by becoming a member at The Automation Blog or on YouTube. You'll also find all of my affordable PLC, HMI, and SCADA courses at TheAutomationSchool.com.

shawntierney avatar
Latest posts by Shawn Tierney (see all)


Discover more from The Automation Blog

Subscribe to get the latest posts sent to your email.

6 COMMENTS