PanelView Plus 6 Compact, 7 Standard Error: Device not recognized or Terminal can’t run this application

Reader Question:

I have a PanelView Plus 7 400 and FactoryTalk View Studio 8.0, but cannot download my project to the PanelView Plus? I’ve also tried using a USB Flash Drive to transfer the program too, but the PanelView Plus 7 won’t run it?

Insight’s Answer:

Just a quick note that I’ve changed the name of this series from “Insight’s Inbox” to “Reader’s Questions” to encourage those readers with questions to post them as replies to related blog posts.

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I’ve had the exact same issue!

Even though View Studio 8.0 does list the PanelView Plus 7 400, I also could not find way to get the PVP7 400 to run my .MER

When you try to download the .MER using the transfer utility, the PVP7 is not a recognized device.

And when you try to run the .MER after transferring it to the PVP7 using a memory stick, you get the following error on the PVP7:

“This terminal can only run HMI applications (MERs) designed for PanelView Plus Compact or PanelView Plus 7 standard terminals. Please load an appropriate HMI application (MER)”

PVP7-Error

This happens even though View Studio 8.0 clearly shows the PanelView Plus 7 listed as an available terminal:

PVP7-List-Pre-Patch

To correct this issue, you need to download and install the latest View Studio Patch Roll-up, which you can get from the below link:

UPDATE: December 2020 – Rockwell did not update the above link, but I was able to find the new link below:

After applying this patch, you will see an updated list of terminals to select from in View Studio:

PVP7-List-Post-Patch

Your PanelView Plus 7 will also now show up correctly in RSLinx Enterprise, and your newly created 8.0 MER Runtime File will run on your PanelView Plus 7.

PVP7-Standard-In-RSLinx-Pos

Hope this helps!

Have your own question? Please feel free to post it as a comment on a related post here at TheAutomationBlog.com, and if we know the answer we’ll post it as a reply to your comment!

Until next time, Peace ✌️ 

Shawn M Tierney
Technology Enthusiast & Content Creator

Have a question? Join my community of automation professionals and take part in the discussion! You'll also find my PLC, HMI, and SCADA courses at TheAutomationSchool.com.

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Shawn Tierney

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