UPDATE 11/10/2017: Most of Rockwell's existing software product part numbers which end in “ENE” will no longer provide you with a “physical shipment” of software. So to receive the DVD set as shown in this article, you need to replace the “ENE” in the part number with “ENM”
Why this second DVD was removed from the software package in the first place is still a mystery to me (for details of what's in the box see this blog post.) Rockwell sells software which costs much less than RSLogix 5000, and in those packages you get up to four DVD's (see an example of this here.)
As one client put it, “I convinced my company to spend over $3000 and I can't even program my ControlLogix L61?” Even worse, customers wanting to buy the “right” version to program their existing controllers had no options. When Rockwell released version 21 and rebranded RSLogix 5000 as Studio 5000, all the software part numbers remained the same.
It just seems counter intuitive to even consider not shipping the “previous versions” DVD in the box with version 21. Only a tiny fraction of Rockwell's Logix customers actually have a new 5570 or 5370 processor which is all v21 supports. And of those customers, only a small fraction has adopted v21 opting instead to stay with version 20 which supports a much wider range of controllers.
Now if we could just get some sort of bright “read this first” flyer informing customers they only need to install the actual version that matches their controller, the confusion level for new customers could be greatly reduced.
I hope the above article about RSLogix 5000 was helpful. If you have any questions, comments, corrections, or suggestions please don't hesitate to share them with us by using the “post a comment or question” link below.